State Farm® Insurance Agent Reginald Green

"Extremely Dissatisfied – Time to Find a More Reliable Agent I’ve never dealt with an insurance company as frustrating as this one. No one ever answers the phone, the office is closed to walk-ins unless you have an appointment, and even then, good luck getting one. Emails go unanswered, and now they’ve switched to some impersonal text message system—asking you to reply “UNSTOP” without even explaining why or what you’re agreeing to. It feels like they’re hiding behind technology instead of actually helping their customers. I called into the main 800 number and they were able to send a message to Reggie’s office to reach out to me by end of day, this is the only reason I received a message. It’s become clear that I need to find a more responsive and reliable agent. Insurance is supposed to give you peace of mind, not make you chase people down just to get answers. Definitely not the level of service you expect or deserve. Rachael is just rude!"

"He is by far the best agent ive come across. He is always so kind, really shows care, always willing to explain things and was even the first person to send me a happy birthday card on my birthday(not stamp signed, but personally signed)-invested in his clients. Hard to find these days Lucky to call him my agent"

"Reggie has been my agent for many years. I left for cheaper coverage but went back due to price hikes and i like that his office is within my community. He handles my inquiries directly himself which I appreciate. I simply email him and he responds timely. I highly recommend him for your property including Auto insurance needs."

"If you want your premium to go up every 6 months despite absence of wrecks or traffic violations, then you’ve picked the right insurance. I recently switched coverage due to the extremely high rates and miraculously my final payment was the same as the price I was billed on my May 9th statement? Payments are taking in advance and I cancelled prior to that next billing cycle, so the entire billed amount should not have been deducted. State Farm has definitely gone down over the years with affordability and being competitive."

"Hey I’m rlly sorry about all the hate your getting all the hate your getting a lot of hate it’s an embarrassment as an Oklahoma Sooners fan you and your son don’t deserve any hate at all and your son is an amazing football player and I hope he does better than he did at OU!"

"I was initially going to commit to OU in 2026, but I guess I'll settle for PSU, I do not want to play for fans like these. Mr. Green does not deserve all these reviews just because Cayden transfered."

"One of the most straight forward and honest gentlemen that I have known."

"I have been with this location for years, even before Mr. Greene took over as agent. Leaving American Family after 14 years of service to them. Well I am not here to belittle and bash, just to say I am glad that some customers are getting the proper customer care for him. I'm still giving a three star rating because even though I get one star service does not mean I am not courteous to others."

"I appreciate your prompt reply to my last minute request. Your service is the best that I've known so far from the Insurance Industry."

"Excellent, friendly and prompt customer service!"

"I have always been able to get prompt, crystal clear answers about anything concerning insurance. And I saved money too!"

"Excellent service, all the reps are very responsive to my needs, answering questions in a timely manner and making good recommendations."

"They tried to solicit me then lied and said I had gap in insurance which was false. I recommend going to the state farm in Lees Summit they are more professional and not ran by kids."

"Very friendly and efficient!"

"Reginald and staff members are very professional, diligent and ready to assist and will always act in the best interest of their clients. I had a claim at my house and Reginald was on top of things to make sure that the company took good care of us. This office has our auto policies as well and I will recommend them ."

"Professional insurance agent that takes care of all your insurance needs."

"This is an Agency of Integrity!!!"

"This little space may not be enough room for all the compliments I would love to leave, so I'll sum it up with a few words or so....custom service is nothing less than perfect. Especially the young lady at the front desk. I feel like family every visit...AND they know you by name."

"Always there to address my needs and cover my worries."

"I always receive great communication, collaboration and attention to detail from the Reginald Green - State Farm Insurance Agency."

"Needed help filing a claim, made an appointment everyone was very courteous, and helpful. We’ll done Thank You"

"Crystal went above and beyond!!"

"This Agency has been the best experience I had thus far, and I've dealt with many Insurance agencies over 20+ years. From the young lady that answers the phone to Mrs. Rachel Stoddard that's always helpful and goes the extra mile to make sure everything is just right. I highly recommend The Reginal Green- State Farm Insurance Agency for anyone looking for a great quote and excellent customer service."

"Knowing that I was on my lunch break. My rep was very professional and got straight to the point. I love that they required only a small amount of info and was able to verify the rest online. Quote was sent over to my email between 10-15 mins at the most. My rep was very efficient!!"

"The agents there were very professional and responsive in a timely manner when I called and inquired about quotes for different types of insurance."